Brokers

Horizon Realty Group Broker FAQ

Does Horizon co-op with brokers?

Yes, Horizon Realty Group cooperates with brokers. The commission is set at 100% of one month's base rent. However, brokers must be present at the showing to receive the commission; if they are not, no commission will be paid. To tour Horizon Realty Group properties, brokers need to be added to the Broker Drive. To gain access, brokers should email the Marketing Manager at marketing@horizonrealtygroup.com. Once added to the Broker Drive, they will have access to essential resources, including hot sheets, photos, videos, the Master Listing Sheet, and forms to request tours.

Are brokers able to post and market Horizon properties?

You are more than welcome to post and market Horizon properties anywhere except Apartments.com. They will pull your ads down. You are always welcome to take photos of any buildings and use them in your advertisement. Feel free to use any marketing material that’s in our Broker Drive. The only requirement is to post a small disclosure stating the advertisement is posted by your agency and not Horizon.

Can brokers show properties on weekends?

Brokers can show properties on weekends if they have made arrangements to do so with the Property Managers. Many of the Property Managers will be working Saturdays during the busy season. Sundays are easiest for showings where there are doormen who can help with access.

Where can I find which properties have which amenities?

On each property website, it will list if they have amenities listed under Amenities > Apartment Amenities.

What is the touring protocol?

• Occupied units: email Property Managers 48 hours prior.
• Vacant units: email Property Managers at your earliest convenience, and we will do our best to accommodate shorter notice viewings.
• Property Manager contact information may be found on the Master Listing Sheet.

Does Horizon hold units?

The only thing that "holds" a unit is once an app is received on it and the fees are paid. If the app gets to 10 days without an applicant giving all the required documents, it goes to the waitlist and the unit is available again.

What should a prospect do if they want to apply?

If a client wants to apply, they need to go to the property website, go to the Floor Plans tab, and select and apply for the unit they wish. At the end of this process, they will pay the application fee to hold the unit.

Are applicants allowed to apply with a broker sight unseen?

Applicants can apply with a broker sight unseen, provided the broker has accurately described and represented the building and the individual apartment, having seen the apartment first-hand. Ideally, the broker should conduct a virtual tour of the apartment with their client, and/or send a video of the specific unit they are applying for. Suppose that is not practical or feasible, and the broker relies on a stock video or photos of a typical unit in the same building. In that case, the broker must disclose that fact in writing to their client and that the apartment represented is not the actual unit the applicant is applying for. It must be made known to the applicant that the video is only being used to provide the applicant with the general qualities of apartments in the property and that they understand the layout, view and certain finishes of the actual unit may differ significantly from the video provided.

How and when are broker commissions paid out?

All cooperating brokers that work with Horizon Realty Group will be responsible for following the requirements regarding the submission of invoices for commissions to be paid on procured rentals.

1. Cooperating brokers are required annually to submit a completed W9 document for their brokerage to HRG’s Corporate Accounting offices by submitting it electronically to billing@horizonrealtygroup.com.
2. All invoices are to be submitted to Horizon’s Corporate Accounting Department no later than 10 days after their client’s move-in date. Invoices are to be emailed to billing@horizonrealtygroup.com.
3. If a broker submits an invoice 45+ days after the resident moves in, HRG may deduct 15% from the commission. Any invoice submitted 90 days or more after move-in may be forfeited.
4. All Broker Commissions are to be paid based on the Base Rent only. HRG does not pay commissions on additional fees that are part of the lease agreement (i.e. MSF, Parking, Pet Rent, etc).
5. Commissions will be paid by Horizon’s Corporate Accounting Department 30 days after the Resident(s) has signed their lease agreement and taken possession of such a unit.
6. The invoice submitted must indicate the following information:
   1. Name of brokerage and license number
   2. Contact information for brokerage (i.e. phone number & email address)
   3. Payment remittance address of brokerage
   4. Name of agent
   5. Name of resident(s)
   6. Location of resident(s) rental, including building address and apartment number
   7. Lease term or date of move-in
   8. Monthly base rent
   9. Amount of commission to be paid
   10. Any applicable agent bonus to be issued